At the beginning of 2020, things were looking up for Omaha resident Jolina Manley. She had a steady job at a call center; she was living in a townhouse subsidized by the Department of Housing and Urban Development; and she was taking classes in culinary arts.
“The kids were all in school," Manley says. "Everything this year started off like, 'Okay, this is going to be great. I'm going to do something and everything's going to be great.'”