The overall mission of the Better Business Bureau (BBB) is to be the leader in advancing marketplace trust. They complete this mission through vetting, reporting, and monitoring business activities through a variety of information collection methods.
As Josh Planos, Director of Public Relations & Communications for the BBB Serving Nebraska, South Dakota, Kansas Plains & SW Iowa, explains to Mike Hogan in this “Live & Local” interview, the BBB has numerous functions. The BBB is a place to make sure a business has a good reputation, it is also a resource to discover the types of fraud of which one should be aware (the BBB Scam Tracker), and they help resolve customer/business disputes, plus they have programs and scholarships for students. They also have numerous resources to help businesses to be successful.
More information and resources can be found at www.BBBinc.org.